Frequently asked questions

The matrix Impact Navigator is a web-based assessment, analytics and action tool. It helps organizations reflect on projects and programs in a structured way, make results visible and derive concrete next steps.

No. Surveys are only one part of the product. The focus is a configurable assessment flow with project context, impact dimensions, scores, analytics and recommendations for effective action.

The tool is intended for matrix, customer organizations, project teams and participants. Super admins manage the overall platform, customer admins manage their projects, editors maintain content and participants answer assessments via secure links.

V1 includes super admin, customer admin, editor/staff member and participant. Super admins see everything, customer admins see their organization, editors work on assigned content and participants usually do not need a login.

Customer admins only see data from their own organization. This includes their own projects, assessments, participation links, responses, dashboards and relevant resources.

An assessment belongs to a project and consists of sections, questions, answer options, design values and optional translations. In the builder, content can be sorted, duplicated and marked as active or inactive.

V1 supports scale questions, single choice, multiple choice, free text and info text. File uploads, matrix questions and complex logic are prepared as later extensions.

Yes. Questions can be marked as required. Participants must answer these questions before the assessment can be submitted.

Yes. Assessments have a default language, available languages and translation fields for title, description, welcome text, completion text, sections, questions, help text and answer options.

Signed-in users select their language in the profile. Public assessment links can be opened in a specific language using the ?lang=de or ?lang=en parameter. Without a parameter, the assessment default language is used.

No. Participants can open an assessment through a secure public token link. A login is not required for participation.

Participation links can be anonymous or personal, single-use or reusable, active or inactive. Start date, end date and a maximum number of responses can also be set.

Yes. Primary color, accent color, background color, logo, header image, button style, font size and layout density can be saved per assessment. Without custom values, the matrix default design is used.

Scores are calculated across the dimensions individual, institution and ecosystem. An overall score is also calculated if enough scorable answers are available.

Resources can be linked to competency tags and score ranges. After an assessment is completed, matching resources are shown as qualification or action recommendations.

In V1, results can be exported as CSV. PDF export is planned as a later extension.

Customer data is separated through customer, project and survey relationships. Customer admins and editors only see data from their own organization, while super admins can work across tenants.

Product and runtime values are designed to be database-backed. Branding, languages, FAQ content and survey designs are stored in tables or JSON fields and can be extended without code changes.

The data model is prepared for Moodle LTI, Moodle API, more complex logic, PDF exports, AI analytics, voice-to-text and additional visualizations. These features are not mandatory for V1.